SHIPS IN 7-10 BUSINESS DAYS. ALL ORDERS ARE SUBJECT TO DELAYS DEPENDING ON PRODUCT AVAILABILITY.
ALL SALES FINAL. NOT ELIGIBLE FOR RETURNS.
SET OF 13 TREADS
Size: 31" x 11"
Edge: Round Bullnose
River Rock is a 100% New Zealand wool, loop pile carpet with a thick, felted-looking texture that is tufted of bulky heather yarns. A truly beautiful warm floor covering that adds comfort and style to your stairs.
NEW Improved Feature! All carpet stair treads now come standard with our sewn-in fiber pad backing and non-damaging adhesive for a product that stands the test of time. Simply remove the release liner to install.
Fast & Damage-Free Installation Pet-Friendly Stain & Built-in Soil Resistance Provides sound insulation, reducing ambient noise Added safety with the wrap around option Durable for High Traffic Areas
To Measure: Step One: Measure from front edge of the stair to the back of the stair(depth). Often times, clients think they have to account for the "wrap around". No need as the mill only needs the depth.
Step Two: Measure the distance from side to side (length) and decide how much "reveal" or exposed wood you would like to see then order the size closest to your desired look.To Install:Simply remove the release liner, center on existing stair, and firmly press down.Note: All stair coverings are cut exactly to specified measurements by the customer. Due to the nature of carpet, please allow a 1/4” tolerance for expanding or retracting. Items are non-refundable within 1/4” of specified measurement of order.
We have been cleaning all types of carpets for decades and the best way to get a stain or spot out of your treads and runners is warm soapy water and old fashion elbow grease. Many chemical products can damage or attract more dirt over time.
What you need: One bucket (or large bowl), two cloths, gentle liquid soap, warm water.
Step One: If the stain or accident is still wet, use a clean cloth or paper towel to pat and soak up as much as possible.
Step Two: Wet one cloth in the warm soapy water, wring out, then press down on the stain and continue to pat. It’s important to not rub the carpet as this could comprise the integrity of the yarn and give it a different texture.
Step Three: Continue to rinse your cloth in the warm water and pat the stain multiple times.
Step Four: Once the stain has lifted, soak up as much of the soapy water as possible.
Step Five: Pat the stained area with fresh clean water then pat dry.Last Step: Try to dry the area as best you can with a clean dry cloth or paper towels, then allow to air dry. Be sure to try and keep anyone from walking on the freshly cleaned area until dry.
Our bullnose treads are hand designed to fit snug around the front edge of a round or square edge stair for added style and safety. * Round Edge Nosing fits 1-1/16” or less. * Square Edge Nosing has a standard 1.5” lip.
Due to COVID, orders are taking a bit longer as many wool and sisal styles are imported. Please call 706-331-0315 or email email@example.com for a more accurate fulfillment date. Most orders are completed within 3-4 weeks.
You may return or exchange standard size treads only using the pre-paid shipping label included within 15 days of delivery. Shipping charges will not be refunded from the original invoice. 20% restocking fee to apply.
All carpet stair treads and landings must be returned in a new and unused state, in perfect condition, with all protective materials in place. This includes the plastic release liner. We reserve the right not to accept any return if the carpet shows signs of wear or has been used or altered from its original condition in any way or, as an alternative, may reduce the amount of any applicable refund or exchange accordingly. You will be informed if we propose to reduce your refund for this reason. In this instance, you may (as an alternative to us providing you with a reduced refund) choose to have the products sent back to you at your own expense.
Please note we do not accept returns or exchanges on custom orders . With this being said, we will repair any product to make sure you have the perfect size tread free of cost. We love to make custom orders but unfortunately they are made just for you and not likely to be repurposed for a separate project.
Order Cancellations are fully refundable within 12 hours of the time your order was processed.
OAK VALLEY DESIGNS / Attn:RETURNS 30-E River Court Cartersville, Ga 30120
All stair coverings are cut exactly to specified measurements by the customer. Due to the nature of carpet, please allow a 1/4” tolerance for expanding or retracting. Items are non-refundable within 1/4” of specified measurement of order.