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Custom Orders
If you’re looking for something non-traditional, have an older home with uneven stairs, or need a landing in a specific size not shown here on our site, feel free to reach out to our custom team and we can help with your order.
Custom inquiries: customorders@oakvalleydesigns.com
Projects that qualify as Custom Orders:
- Adjust the edging to Square or Flat
- Treads must be rectangular. (No triangles)
- Landings must be square, rectangular, or L- shaped
- Treads must be no larger than 42" wide or 12" deep
- Landings must be no larger than 42" wide or 72" deep
- Runners must be no larger than 8' long
We cannot accommodate the following:
- Requests to change the binding color for treads, landings, or runners
- Requests for curved, triangle, or U-shaped pieces
- Requests for treads over 42” wide or over 12” deep
- Requests for landings over 42" wide or 72" deep
- Requests for runners larger than 8' long
Important Information:
- Be sure to provide ACCURATE measurements. We will produce the item exactly to the measurement you provide.
- All sales are FINAL. No returns or exchanges will be accepted.
- Due to the nature of custom orders, the additional detail and resources required are built into our pricing. All pricing is final. Discounts will not apply to custom orders
- No exceptions will be made for any of the qualifying criteria